Friends & Family Test – What Is It?
“The Friends and Family Test is a feedback tool that supports the fundamental principle that people who use NHS Services should have the opportunity to provide their feedback on their experience that can be used to improve services. It is not a traditional survey. It is a continuous feedback loop between patients and practices.” (Source: NHS England)
We have therefore used the Friends and Family Test question in conjunction with our own follow up questions to gain your perception on how well we are doing and/or what else we could improve for you. You can complete survey here .